Category Archives: Human Behavior

Teaching Robots "Manners": Digitally Capturing And Conveying Human Norms – ECNmag.com

Advances in artificial intelligence (AI) are making virtual and robotic assistants increasingly capable in performing complex tasks. For these smart machines to be considered safe and trustworthy collaborators with human partners, however, robots must be able to quickly assess a given situation and apply human social norms. Such norms are intuitively obvious to most peoplefor example, the result of growing up in a society where subtle or not-so-subtle cues are provided from childhood about how to appropriately behave in a group setting or respond to interpersonal situations. But teaching those rules to robots is a novel challenge.

To address that challenge, DARPA-funded researchers recently completed a project that aimed to provide a theoretical and formal framework for what norms and normative networks are; study experimentally how norms are represented and activated in the human mind; and examine how norms can be learned and might emerge from novel interactive algorithms. The team was able to create a cognitive-computational model of human norms in a representation that can be coded into machines, and developed a machine-learning algorithm that allows machines to learn norms in unfamiliar situations drawing on human data.

The work represents important progress towards the development of AI systems that can intuit how to behave in certain situations in much the way people do.

The goal of this research effort was to understand and formalize human normative systems and how they guide human behavior, so that we can set guidelines for how to design next-generation AI machines that are able to help and interact effectively with humans, said Reza Ghanadan, DARPA program manager.

As an example in which humans intuitively apply social norms of behavior, consider a situation in which a cell phone rings in a quiet library. A person receiving that call would quickly try to silence the distracting phone, and whisper into the phone before going outside to continue the call in a normal voice. Today, an AI phone-answering system would not automatically respond with that kind of social sensitivity.

We do not currently know how to incorporate meaningful norm processing into effective computational architectures, Ghanadan said, adding that social and ethical norms have a number of properties that make them uniquely challenging. There seems to be an enormous number of these norms, yet they are highly context-specific and only a relevant subset of them get activated, depending on the situation. Moreover, they seem to exist in an organizational hierarchy but can also be activated in horizontal bundlesnetworks of norms tied together by the contexts in which they apply and triggered by certain context-specific features of the world. They can be in conflict with one another but they are also continuously being updated.

Further complicating matters, norms are activated extremely quickly. Thats something we are all familiar with, Ghanadan said, since normal people detect norm violations very quickly! And in people, new norms or their preconditions for activation are learned into the already complex norm network through not just one but rather a variety of modalities, such as observation, inference, and instruction. The uncertainty inherent in these kinds of human data inputs make machine learning of human norms extremely difficult, Ghanadan said.

Ultimately, for a robot to become social or perhaps even ethical, it will need to have a capacity to learn, represent, activate, and apply a large number of norms that people in a given society expect one another to obey, Ghanadan said. That task will prove far more complicated than teaching AI systems rules for simpler tasks such as tagging pictures, detecting spam, or guiding people through their tax returns. But by providing a framework for developing and testing such complex algorithms, the new research could accelerate the day when machines emulate the best of human behavior.

If were going to get along as closely with future robots, driverless cars, and virtual digital assistants in our phones and homes as we envision doing so today, then those assistants are going to have to obey the same norms we do, Ghanadan said.

At some point, it may even be a robot behind that desk at the library, raising its finger and saying, Shhhh!

The work was conducted by researchers at Brown University and Tufts University, led by Bertram Malle at Brown.

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Teaching Robots "Manners": Digitally Capturing And Conveying Human Norms - ECNmag.com

Not Quite Rational Man – City Journal

For more than a century, neoclassical theory dominated economic thinking. Neoclassical economics is a theory based on three key assumptions: individuals have rational preferences; individuals maximize utility, while firms maximize profits; and people choose independently, based on available information. As with any widely adopted theory, neoclassical economics has huge merits, but it also suffers from important shortcomings.

One increasingly acknowledged flaw of neoclassical theory is its oversimplified model of human nature, known by academics as homo-economicus. Homo-economicus is an efficient calculating machine, someone who always knows what he wants and how to get it (that is, he knows his utility and how to maximize it). But people dont always know what they want, and if they do, they dont know why they want it or how to get it. Humans are not cold, rational calculators. They are emotional beings, tricked easily with math; but they are also incredibly creative and fantastic social learners. Is it possible to build an economic theory that takes humans as they are? Or is the complexity of the economy too great for there ever to be a theory that includes the more esoteric aspects of human behavior, such as social learning, emotions, and imagination?

The good news is that, when it comes to building such a theory, economists do not have to work alone. For decades, scholars from a variety of disciplines have been exploring the consequences of these less rational aspects of human behavior. As the ideas of these outsiders have begun to penetrate the economic community, they have given rise to what I call post-neoclassical economics. This is a body of knowledge that incorporates not only the findings of psychiatrists and behavioral scientists but also those of evolutionary geographers, sociologists, anthropologists, political scientists, historians, development experts, and even some physicists. These nontraditional thinkers have explored the role of social networks and political institutions, as well as innovation, imagination, and collective learning in our study of the economy.

Neoclassical economics succeeded by translating the world into an accepted paradigm, which was delineated by some foundational assumptions. Post-neoclassical economics, by contrast, is a more methodologically agnostic approach, which considers rational agency as just one of many possible models of human behavior. Indeed, what unifies the post-neoclassical approach is the desire to understand economic behavior using any empirically valid methods, no matter in what field they originated. Evolutionary geographers, for example, will borrow methods from, say, network science, if that helps them improve their grasp of regional economic diversification. Behavioral economists dont hesitate to draw on psychology. These interdisciplinary dialogues create bridges that promote learning and advance our knowledge of how economies operate.

In recent decades, some post-neoclassical work has emerged as a new economic mainstream. The research of psychologists like Daniel Kahneman and of political scientists like Elinor Ostrom has been validated with the highest honor in the economics field: the Nobel Prize. Of course, describing all of post-neoclassical economics is beyond the scope of a single essay. So here I will explore just a few examples of the emerging post-neoclassical paradigm. First, Ill focus on the study of the economic consequences of emotion, now a relatively mature field. Then I will venture into more uncharted territory, which includes the study of imagination and of collective learning.

The study of emotions and their impact on decision making was pioneered by psychologists, including Kahneman, Amos Tversky, Dan Ariely, Jonathan Haidt, and Daniel Gilbert. Their theories initially met resistance from economists, despite being empirically valid. Part of this resistance is explained in an essay by Milton Friedman, who argues that the assumptions of economic theory dont have to be empirically valid, as long as they predict the behaviors observed. The analogy he uses is that of an expert billiards player, who performs as if he were skilled at calculating the trajectories of balls using the laws of physicseven if he knows nothing about physics. A physicist could do a reasonable job of explaining the players actions in the game. Economic models, Friedman says, can similarly be empirically wrong about the actual motivations of economic actors, but justifiable if they predict their behavior correctly. Some neoclassical theorists use Friedmans analogy to defend the use of empirically invalid models of human behavior. Yet for that argument to be right, we would have to reject economics as a science. I think that would be too much to lose.

Instead, I suggest that we borrow from the epistemology of physics, psychology, and computer science, and reinterpret the billiards analogy in that light. A physicist modeling the trajectory of a billiard ball would not claim to have a model of the player but rather, one only of the ball. A psychologist or computer scientist, on the other hand, would probably argue that the billiards player performed the calculations implicitly, by an intuitive system that is accurate but nonnarrativelike the neural networks involved in deep learning, if you are a computer scientist, or using what Kahneman calls system one, if you are a psychologist.

Most scientists, in my experience, agree that no theory, including economic theory, can be excused from empirical testing of its underlying assumptions (even if Friedman says that it should). Think of the Higgs boson (a.k.a. the God particle), which high-energy physicists used for half a century as a theoretical construct to perform calculations. Yet they never accepted the Higgs boson as real until it was confirmed in experiments at CERN, the European Organization for Nuclear Research, in a feat that required a 27-kilometer-long tunnel at the border of France and Switzerland. What makes science science is not the use of mathematical theories but the experiments and observations that validate the theories.

Economics is a sciencea beautiful scienceand is thus subject to this principle. (See Economics Does Not Lie, Summer 2008.) One of the unifying ideas of post-neoclassical economists has been to prioritize empirical findings over theories. If the theory does not match the empirical finding, the theory has to go.

Psychologists have been at the forefront of deepening our understanding of human decision making and how emotions shape our choices. In his 2006 book Stumbling on Happiness, Daniel Gilbert considers both emotions and imagination to explain how our thoughts are distorted when we think about the future and the past. By citing a range of experiments and crafting clever analogies, Gilbert shows that when humans think about the past or the future, they fill in the blanks automatically and unconsciously. We suffer from presentism, a cognitive bias that limits our ability to imagine ourselves as hungry when were full or as happy when were sad. Ultimately, the way we see the future or evaluate the past is based on hedonic assessments, where our present feelings are powerful factors that we cannot ignore. Our choices do not represent coldhearted rational calculations; were decision-making agents whose choices are inevitably influenced by our present emotions.

One of the unifying ideas of post-neoclassical economists has been to prioritize empirical findings over theories.

Jonathan Haidts work also explores the role of emotions in decision making, though he focuses sharply on moral choicesdecisions in which the answer is good or bad, instead of true or false, or a number. Making moral choices requires performing mental acts that are quite different from, say, calculating the cost of a 5 percent interest rate on a 20-year mortgage. Moral choices are complex computations that scholars have tried to explain for centuries, using one of two hypotheses. The first, the rationality-first hypothesis, assumes that humans assess the consequences of their moral choices by anticipating whom an action will harm and how bad the damage will be. This resembles how a neoclassical economic model would operate: here, humans are harm-minimizers who construct behavioral heuristics encoding their rational decision making.

The second hypothesis of moral choice is that humans do not think rationally first but that they make quick emotional decisions that their brains later rationalize, composing a narrative in support of the choice. In this emotions-first view, rationality is like a lawyer hired to justify decisions made by our feelings. So when psychologists ask one of their cleverly crafted, albeit sometimes weird, moral questionsis it wrong to have sex with a frozen chicken (if nobody sees you)?we get a gut feeling justifying our answer first (yes, its wrong!) and a stream of words justifying it later. In his book The Righteous Mind, Haidt presents evidence that the emotions-first mechanism is the dominant way by which we make moral choices.

More examples of the importance of emotions in human behavior can be found in the work of Daniel Kahneman and Amos Tversky, the famous duo who begot the field of behavioral economics. Here, I will focus on just one of their contributions: prospect theory, which explains some common, yet extreme, situations, where neoclassical economic theory failsfor example, when people buy lottery tickets or pay large settlements for frivolous lawsuits. Neoclassical economics fails to explain these situations because it assumes that, in uncertain situations, people will pay the expected value of an item. For instance, in a lottery with 1 million tickets, and a prize of $1 million, neoclassical theory predicts that people should buy tickets only when they cost less than one dollar. In a frivolous lawsuit, where people have only a 1 percent chance of losing $1 million, neoclassical theory predicts that settlements should not be larger than $10,000. But the fact that people buy lottery tickets at prices higher than their expected value, and settle frivolous lawsuits by paying more than their expected loss, tells us that we do not weigh our decisions using their expected economic value, at least in these extreme situations.

Prospect theory says that the connection between decision weight and expected values is not linear, as neoclassical economics would have predicted, but S-shaped. That means that people deviate from rationality when the cost of a decision is small and the potential benefit is large (lottery tickets), or when the loss is unlikely but could be substantial (the frivolous lawsuit). The frivolous-lawsuit calculation is an example of loss-aversion, the psychological bias that makes people value the things they have at roughly 2.5 times the value of those same things when they dont have them. Emotional attachment is pricey and real.

Cognitive biases like those embodied in Kahneman and Tverskys prospect theory, or the presentism described by Gilbert, are so numerous that some people see their sheer number as discrediting behavioral economics. In other words, the existence of such a large number of biases prevents the development of a single coherent theory. Yet for me, this embarrassment of empirical riches is a sign of progress. Consider particle physics. Decades ago, a myriad of particles had been discovered, but physicists at first didnt know how to assimilate them into a single model. Now, all these particles are seen as a manifestation of a few quarks, leptons, and bosons. Psychology today faces a similar abundance of findings, but the wealth of new evidence is not reason for despair; rather, it provides the fertile empirical ground that post-neoclassical economics needs to model human behavior more accurately. As some have suggested, these biases could be manifestations of shortcuts that evolved to help us make quick decisions in an information-deprived social environment. Id bet that, over the next few decades, some plausible unifying theories will be proposed in this field.

In neoclassical economics, agents use their imagination to make purchasing and production decisions. In reality, people use their imagination for far more than just commercial strategic choices. In fact, one could argue that the main contribution that imagination makes to the economy is creative instead of strategic: imagination is more important to help us design products than to help us decide what products to exchange.

The creative aspects of imagination, however, are not the bread and butter of neoclassical theory. Creativity and imagination can seem flimsy and hard to define. Nevertheless, three recent books have examined the role of imagination in the economy: Yuval-Noah Hararis Sapiens (2014), Joseph HenrichsThe Secret of Our Success(2015), and my own Why Information Grows (2015). The authors of these three books are all outsiders to economics: Harari is trained as a historian, Henrich is an anthropologist, and I am a physicist. One could see this as a limitation. But others may value the fact that people trained in wide-ranging disciplines are making an effort to contribute to economics.

In Sapiens, Harari examines the imagination-based origins of human institutions, from religions to corporations. This is an important topic, since institutions have been a difficult nut to crack (though many attempts have been made, including the research of Douglas North and the institutional economics of Ronald Coase and Oliver Williamson). Harari notes that shared beliefs play an important role in society because they facilitate cooperation among strangers. Take religion, one of his chief examples. People who believe in the same God share expectations about moral choices and agree on rituals and behaviors. God is, in an empirical sense, imaginary, but the concept of a deity serves a powerful coordination purpose nevertheless. Similarly, Harari sees institutions as shared imaginings that humans construct collectively, thanks to the inventive capacities of human languagean important feature differentiating human languages from animal communication systems. By creating common worlds through narratives and stories, we can coordinate our activities more effectively. In Hararis view, institutions were born during the cognitive revolution, some 70,000 years ago, and humans developed imaginative language and could begin sharing worldviews. Imagination is thus a precondition for the emergence of human institutions.

Hararis ideas resonate with Henrichs in The Secret of Our Success, which emphasizes that human success is not a simple result of our species superior intelligenceespecially since, in important ways, our intelligence isnt superior to that of other primates. Our success, rather, hinges on our ability to learn from others and on our ability to accumulate knowledge through generations. Our success isnt solely the result of individual intelligence but a consequence of collective forms of intelligence, powered by social learning. Humans, Henrich argues, accumulate cultural packages of adaptive behaviors. Groups with superior cultural packages, he explains, outcompete other groups, making social learning adaptive. But because cultural packages are hard to explain, their transmission usually involves mysterious or not fully understood rituals that people adopt: taboos, songs, and myths, for instance, which might be literally inaccurate but are evolutionarily useful because of the adaptive knowledge that they help convey. In Henrichs view, the institutions emphasized by Harari are adaptive when they aid in the intergenerational transmission of knowledge.

Henrich teaches us that our ability to imagine solutions to adaptive problems, or to understand why these solutions work, is individually very limited, and therefore has evolved to be tacitly collaborative. As a species, we have not historically relied on our individual ingenuity or rationality but on wisdom, the accumulation of ingenuity developed through generations and transmitted through rituals, some of which seem bizarrelike adding ashes to corn before you eat it, or narratives about why people should share meat after huntingbut have proved decisive for the survival of some groups. Once again, imagination is crucial, since it not only helps provide the narratives that perpetuate the ritual across generations but also because over long periods, imagination is what our species truly accumulates. The growth that preceded the modern pecuniary expansion of economies is that of accumulated wisdom and imaginationwhat some would call culture.

Hararis and Henrichs books contribute to our understanding of imagination in the context of human institutions and adaptive culture. Why Information Grows, on the other hand, focuses on the role of imagination in the context of products and economic growth. Economists have habitually considered products as widgets that people exchange to create value, or mathematically, as points in a continuum. But products are far from abstract; they have specific uses (have you tried brushing your teeth with a shoe?). In Why Information Grows, I develop a more granular theory of what products are and how our ability to make them shapes the economy.

Comparing the world of early hominids with our modern world can help us understand the economic relevance of imagination and products. The atoms available to cavemen were the same that we have today, but our world looks extremely different from theirs. What changed? Two things: the way in which those atoms are arranged; and our ability to arrange atoms. Products are not actually made of those atoms but from the physical order that they embody. The same plastic can be used to create a spoon or a comb, just as the same tree can be used to create four chairs or one table. The homes, cars, subways, and refrigerators that we associate with prosperity are made of physical order, begot first as imagination. I refer to that physical order as information and to our capacity to create physical order as computation. Economies are computers that not only calculate prices, as Friedrich Hayek would have said, but that also rearrange atoms to create products.

But why create products? Because, by embodying imagination in matter, we can communicate the practical uses of our knowledge. We live in a world where we constantly use products that we do not know how to make but that make our lives easier. We can communicate at long distances, fly across the world, and enjoy quality entertainment, not because we ourselves know how to manufacture planes, build global communication networks, or make movies but because other people do. And that is true for all of us, since most of the time, we are consuming things made by people who know things that we dont. By creating products, we multiply the number of people who can benefit from the knowledge and know-how embodied in only a few individuals. Products can communicate uses in ways that words cannot. They represent a different form of communication, essential to understanding economic growth. In this view, economic growth represents our ability to transform useful imagination into reality at scale.

Ultimately, then, a better conceptualization of the role of imagination in the economy involves thinking of imagination in the context of, first, shared beliefs that help us coordinate our activities with others; and, second, the embodied information that allows products to distribute the practical uses of knowledge and know-how.

Can we put these two ideas together? Since creating products is difficult, because making them requires more knowledge than what any single individual possesses, humans need to create networks to accumulate that knowledge and know-how. The creation of these networks is facilitated by the institutions and rituals described by Harari and Henrich but also by the products that we make, since many of these involve devices that augment our communication and transportation capacities. So by embodying imagination into the institutions that help us form cooperative networks, and by embodying imagination into the products that augment our capacity to interact, we expand the capacity of these networks and ignite economic growth. In fact, the diversity and sophistication of a countrys products accurately predict future economic growthcontrary to what neoclassical trade theory would predict, seeing products as epiphenomenal, rather than central to economic development.

Is there a future for this unwieldy, sprawling post-neoclassical field? I believe that there is. Of course, I myself feel part of it, so I might have a vested interest. Nonetheless, I believe that the field is valuable and that several recent developments confirm that it will have a place in our economic thinking.

First, economics is undergoing a generational change. Decades ago, heterodox views of economicsand the scholars advancing themwere excluded from the academic elite and the worlds most prestigious institutions. The most famous example of this marginalization was the ousting of Sam Bowles from Harvard in a highly contested tenure case in the early 1970s. Bowles, Herbert Gintis, and others packed their bags and moved to Amherst, where they started a successful program in heterodox economics that has produced decades of quality research. Bowles and Gintis, important pioneers of behavioral economics, were deeply interested in human behavior and on the conditions under which people cooperate. Also, they were interested in how people acquired preferences through social learning, since they were unhappy assuming utility functions as given.

Nearly 50 years later, things have dramatically changed. Now, behavioral economists are hot in the academic market, and every economics department wants to employ at least one. Most of these new behavioral economists, like Sendhil Mullainathan at Harvard or Dean Karlan at Yale, are relatively young. These Generation X thinkers are serving as models for a new generation of economists, now in graduate schools, who are more willing to challenge the neoclassical tradition. These new generations are looking for niches to make a contribution, and areas once excluded from the economics mainstream provide the most fertile territory for the establishment of a new camp.

This generational shift has also been strong in policy-oriented organizations like the World Bank, the OECD, and even the IMF. Decades ago, these organizations were almost exclusively neoclassical in orientation, but now they are also populated by nontraditional thinkers. The shift in these organizations is important because it means that post-neoclassical economists have leverage within the worlds leading policymaking organizations.

The diversity and sophistication of a countrys products accurately predict future economic growth.

The deepening maturation of post-neoclassical thinking has also made the field increasingly relevant. Behavioral economics doesnt just explore the quirkiness of human behavior; it also makes clear recommendations about how to nudge human behavior in (ideally) beneficial ways. The post-neoclassical toolbox goes far beyond this, however. Behavioral psychologists and economists have developed a formal understanding of how the framing of problems affects peoples decisions, even in situations that could be perceived as equivalent, at least from a neoclassical point of view. Too many case studies exist in which simple monetary incentives backfirefor example, the preschool in Israel that started charging parents who picked up their children late, only to see parents arriving even later.

The post-neoclassical approach has also become relevant in the context of innovation systems and regional economic diversification. For decades, as Ive noted, neoclassical economics has struggled to account for innovation, beyond mathematically abstracting it as an important secret sauce. Evolutionary economists, from Richard Nelson and Sidney Winter to Ron Boschma, Marianna Mazzucato, and yours truly, have developed empirically validated theories of the process of economic diversification showing that a regions productive structure is deeply affected by innovation policy. This literature, which views economic development as a form of collective learning rather than as the consequence of the accumulation of factors, has helped revive interest in some forms of industrial policy and encouraged the development of tools to assess the economic potential of countries and regions.

Finally, post-neoclassicalism also drew strength from the 2008 financial crisis, which encouraged criticism of the neoclassical tradition for not being more self-critical. Consider the abstract of this 2010 paper by Ricardo Caballero from MIT: The current core of macroeconomics . . . has become so mesmerized with its own internal logic that it has begun to confuse the precision it has achieved about its own world with the precision that it has about the real one. This is dangerous for both methodological and policy reasons. More recently, Paul Romer, now chief economist of the World Bank, made global ripples with a paper critiquing neoclassical macroeconomics.

Of course, neoclassical economists will not lose their place in history. After all, theirs has been a useful theory. But as economics continues to progress, the neoclassical tradition will need to become more comfortable sharing the spotlight with other theories that succeed where neoclassical theory fails. My bold prediction is that new historical figures will emerge in economics and that they will include people from the post-neoclassical field. These individuals might include those who bloomed at the economics fringe during the last generationpeople like Kahneman, Bowles, Mark Granovetter, Tversky, Ostrom, and Gintisbut also those who still have their best work ahead of them.

Csar A. Hidalgo is an associate professor at MIT, director of the Collective Learning group at the MIT Media Lab, and the author of Why Information Grows: The Evolution of Order, from Atoms to Economies.

Illustrations by Ryan Peltier

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Not Quite Rational Man - City Journal

We Should Still Humans And Why It’s Critical in the Digital Age – HuffPost

Last week, I met famed futurist Ray Kurzweil who told me that it is virtually certain that I will be a cyborg in about 15 years. Sweet cant wait for that.

I was at Singularity Universitys Exponential Manufacturing conference, where the program inspired roughly equal amounts of excitement and sheer terror in me and my fellow attendees. The impact of exponentials is clearly going to change the world that we live in and who we are and perhaps nowhere more noticeably than in the manufacturing world. Robots will take over some production lines. Additive processes and advances in material science will fundamentally change what we can make. Sensors and advanced analytics will create an ability essentially to erase machine downtime.

As we prepare to compete in such a world, its easy to focus all our attention on the technologies that are arriving on the scene every day. Startups and big incumbents alike (think GE) are delivering enablers of digital transformation faster than ever before. It feels urgent that we keep up and not get left behind. Many say that if you are not in-the-know on technological trends, youre already dead you just dont know it yet.

Dont worry about it. In fact, I recommend we stop trying to keep track of it all.

Start with Human Beings. It used to be that a perfectly reasonable approach to creating advantage from technology was to follow a straightforward and linear approach: Start with a technology in mind and imagine the potential applications within your operations. From there, layer on top an approach to either access or use data to optimize the application. Prototype the solution and go try it out in a pilot plant and see what happens. If it has a positive ROI, scale it; if not, shut it down.

Thats no longer possible in most cases. The reality is that it has already become virtually impossible to keep track of all the technologies available, never mind the almost infinite possible applications and business models. So I recommend flipping the approach around: Start with humans, not technology, and you are bound to be far more successful.

The Power of Behavior. Human behavior is still and for the foreseeable future the most basic building block of economic value for any organization. Whether you are targeting growth or efficiency, you are not going to achieve your goal unless someone, somewhere changes a behavior. So the job that any good manager has is to identify the right behavior to impact and then to discover ways to drive it in as efficiently as possible from an economic perspective.

If we can start with human behavior, then we can reverse the process described above and turn it into three sequential strategic choices:

Instead of spending evermore time trying to stay abreast of new technological developments, we should instead just search selectively for the ones which will drive the most value from digital innovation.

Three Behavioral Domains. As you search for the right possible behavior to target, you should consider three environments for behavioral change: outcomes in your own operations, outcomes for downstream customers, and outcomes in markets. Those focused on your own operations are usually aimed at driving efficiency and reducing costs. Those focused on customers or end-markets are usually targeting topline growth.

At the Exponential Manufacturing conference, I gave a talk which laid out this logic and brought to life examples of each of these with three companys stories:

In these ways, human beings and not technology alone can be at the heart of digital transformation.

Terminator. Of course, none of this changes the fact that Ray Kurzweil is almost certainly right about me and you being a cyborg some time in the 2030s. After all, this is the guy who is famous for getting his far-fetched predictions right. As he relayed to us, he made about 150 predictions back in 1999 for what was going to change in the ensuing decade. He got 86% of them right. But when asked which ones he didnt get right, he explained that they were the ones where human behavior (e.g. adoption, regulation) threw a wrench in the works by being far less predictable than technological advances.

Its nice to know that we still matter. For now.

Start your workday the right way with the news that matters most.

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We Should Still Humans And Why It's Critical in the Digital Age - HuffPost

Coyote bites 5-year-old girl in Scottsdale park – AZCentral.com

Kelsey Mo, The Republic | azcentral.com Published 12:29 p.m. MT May 31, 2017 | Updated 10 hours ago

A coyote was caught on Robbie Hackett's dash camera as it ran across the street in Gilbert. azcentral.com

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Marilyn McLauchlan talks about recent coyote encounters and her efforts to keep them away Wednesday, March 16, 2016 in Sun City Grand, Ariz.

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Scottsdale police help rescue a coyote that got stuck in a resident's fireplace.

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Coyote caught on car dash camera

How to keep coyotes away from family and pets

Scottsdale police free coyote from fireplace

This coyote, wandering through a parking area at Mesa Community College, may be late for class, but is probably hunting for food.(Photo: Michael Chow/The Republic)

A young girl was treated and released from a hospitalafter being bitten by a coyote at a Scottsdale park, according to the Arizona Game and Fish Department.

The 5-year-old girl was bitten in the thigh whileplaying Tuesday night at Thompson Peak Park with her mother and two younger siblings.

She had been sitting at the edge of a slide with a granola bar in her hand, unaware that a coyote was resting in the shade underneath, officials said.

"There's no way for us to speculate on whether that (the granola bar)had anything to do with the bite, but it's definitely something for people to be aware of," saidAmy Burnett, a Game and Fish spokeswoman.

The girl did not need stitches and was released from the hospital after undergoing precautionary treatment for rabies, Burnett said.

MORE: Have you seen a coyote in your neighborhood lately? Heres why

Game and Fish employees killeda coyotethey found in the park near Loop 101 and Hayden Road on Tuesday night, and Burnett said that she received word from a contractor with Game and Fish that a second coyote had been removed from thearea Wednesday morning.

"Witnesses said they've seen up to three coyotes ... inthe vicinity of the park," Burnett said.

Given the unusual behavior of the coyote approaching humans, Burnett said, there is a high chance that it was being fed in the neighborhood.

"Fed coyotes become accustomed to people," she said. "They come around a little too close, they become bold, and it can sometimes lead to a situation where animals and humans interact negatively, and it's a good reminder for everyone not to feed wildlife."

Though it is not uncommon for coyotes to be inthe areabecause of its close proximity to open space, human behavior could keep them coming around more often, Burnett said.

Several factors in the urban area, including the water,grass and access to food in the park area invite coyotes to approach humans and creates this cycle where coyotes view humans as a good thing.

"The best thing to do is to leave them wild," Burnett said. "When you feed them, you're changing their behavior, and they're no longer the animals you want to see in our desert roaming free. It never works out well for the people or for the animals."

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Coyote bites 5-year-old girl in Scottsdale park - AZCentral.com

Understanding anthropogenic effects on space weather – MIT News

Effects of human behavior are not limited to Earth's climate or atmosphere; they are also seen in the natural space weather surrounding our planet. "Space weather" in this context includes conditions in the space surrounding Earth, including the magnetosphere, ionosphere, and thermosphere.

A recent survey by a team of scientists including Phil Erickson, assistant director of MIT Haystack Observatory, has resulted in an article in the journal Space Science Reviews. The study provides a comprehensive review of anthropogenic, or human-caused, space weather impacts, including some recent findings using NASA's Van Allen Probes twin spacecraft.

As space scientist James Van Allen discovered in the 1950s and 1960s, two radiation belts surround Earth with a slotbetween them. The inner edge of the outer Van Allen radiation belt is particularly interesting, as it is composed of high-energy "killer" electrons that have the potential to permanently damage spacecraft. Tracking the inner edge of the radiation belt is important for GPS navigation, communication, and other satellite-based systems to help protect them from this naturally occurring radiation.

Until recently, it was thought that the inner edge of the outer belt was under nearly all conditions located at the plasmapause, the outer boundary of cold, dense plasma surrounding Earth that is produced daily by the sun's extreme ultraviolet rays. During geomagnetic storms, extra energy from solar flares and coronal mass ejections interact with and compress the plasmasphere. Scientists originally thought that under these conditions, the inner edge of the outer Van Allen belt would contract with the compression of the plasmasphere and move closer to Earth.

Research using the Van Allen Probes has discovered instead that during particularly intense geomagnetic storms, the inner edge of the outer belt does not follow suit but instead keeps its distance from the Earth, holding off the inner extent of "killer electrons" possessing damage potential. This inner limit to high-energy electrons occurs at the edge of strong human-origin radio transmissions created for a very different purpose.

Space weather which can include changes in Earth's magnetic environment is usually triggered by the sun's activity, but recently declassified data on high-altitude nuclear explosion tests have provided a new look at the mechanisms that set off perturbations in that magnetic system. Such information can help support NASA's efforts to protect satellites and astronauts from the natural radiation inherent in space.

Video: Genna Duberstein/NASA Goddard Space Flight Center

Strong very low frequency (VLF) radio waves have been used for nearly a century to communicate with submarines, as they penetrate seawater well. But in addition to traveling through the ocean, the VLF waves also propagate upward along magnetic field lines and form a "bubble" of VLF transmissions, reaching to about the same spot that the ultra-relativistic electrons seem to stop during superstorms. The communications signals can interact with and remove some of these high-energy particles through loss to our atmosphere. This new understanding implies that human-origin systems can have an unexpected effect on high-energy space weather around our planet during these unusual, intense storms in space.

The Space Science Reviews survey also explores a more direct effect caused by humans on the near-Earth space environment. High-altitude nuclear detonation tests during the Cold War also affected the near-Earth environment by creating long-lasting artificial radiation belts that disrupted power grids and satellite transmissions. Such tests are now banned: In particular, the 1963 Partial Test Ban Treaty signed by all nuclear powers at the time specifically prohibits nuclear weapons testing in the atmosphere. However, a large body of information on the effects of these atmospheric tests exists, and the article examines these historical nuclear explosions to further study of anthropogenic effects on space weather.

Understanding human-origin space weather under these extreme conditions allows us to greatly enhance our knowledge of natural effects and allows essential engineering and scientific work aimed at protecting the planet's ground-based and satellite technology. Nuclear atmospheric tests were a human-generated and extreme example of some of the space weather effects frequently caused by the sun, says Erickson. If we understand what happened in the somewhat controlled and definitely extreme conditions caused by one of these man-made events, and combine it with studies into longer term effects such as the VLF communications 'bubble,' we can more readily advance our knowledge and prediction of natural variations in the near-space environment.

The work highlights the importance of continuing research into space weather both naturally occurring effects and those influenced by human behavior as an essential part of society's advance toward a more complex, spacefaring society.

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Understanding anthropogenic effects on space weather - MIT News

Chimpanzees adapt their foraging behavior to avoid human contact – Phys.Org

May 30, 2017 by Dan Worth Credit: CC0 Public Domain

Research by PhD candidate Nicola Bryson-Morrison from the University of Kent's School of Anthropology and Conservation (SAC) suggests chimpanzees are aware of the risks of foraging too close to humans.

The findings could play a vital role in helping further understand how human activities and development affect chimpanzee behaviour and habitat use.

Nicola and her team conducted the research in Bossou, Guinea, West Africa between April 2012 and March 2013.

They carried out six-hour morning and afternoon follows of the crop-foraging chimpanzees over a full year to record their various behaviours in different habitat types across the landscape.

They found that the chimpanzees preferred mature primary forest for all behaviours and avoided foraging in non-cultivated habitats within 200m from cultivated fields, suggesting an awareness of the associated risks of being too close to locations where humans were likely to be present.

However, the chimpanzees did not avoid foraging close to unsurfaced roads or paths where vehicles or humans may be present.

The risks related to roads and paths may be less than cultivated fields where humans are more likely to behave antagonistically towards chimpanzees.

The findings have been published in the latest issue of the International Journal of Primatology.

Explore further: Chimpanzees will travel for preferred foods, innovate solutions

More information: Nicola Bryson-Morrison et al, Activity and Habitat Use of Chimpanzees (Pan troglodytes verus) in the Anthropogenic Landscape of Bossou, Guinea, West Africa, International Journal of Primatology (2017). DOI: 10.1007/s10764-016-9947-4

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Tennessee wildlife officials warn residents to be aware of bears on the move – Chattanooga Times Free Press

A fed bear is a dead bear. Humans should never feed bears. Mime Barnes, Tennessee Wildlife Resources Agency spokeswoman

Black Bear in the Great Smoky Mountains National Park

Black Bear in the Great Smoky Mountains National...

Photo by Contributed Photo /Times Free Press.

As summer approaches, activities such as hiking, camping and cookouts can bring people in close contact with black bears, and state officials want people to be aware of the dangers.

The Tennessee Wildlife Resources Agency receives more calls about black bears in the spring than any other time. It's the time of year when bears are hungry and on the move.

Wildlife officials say young bears are seeking new territory and are often unfamiliar with terrain and human inhabitants.

"Young, second-year cubs are leaving their mothers. Females won't go far to establish their territories," TWRA spokeswoman Mime Barnes said. "Sometimes their territories even overlap with their mother's."

Young male bears, however, go farther afield, leading to a higher likelihood of encounters with humans.

"We've not had any incidents," Barnes said Friday. "We've had sightings, but sightings are normal this time of year."

Obviously, a hike in the Cherokee National Forest or the Great Smoky Mountains National Park can lead to bear encounters, but so can ordinary outdoor activities for folks who live near bear habitats.

Gardening, hiking, camping and grilling increase the potential for more bear-human interactions.

Resources agency officials said many people are unsure of how to live in an area where bears are present, and they can unknowingly attract and provide for wild animals that live nearby. Attractants include bird feeders, trash, bird baths and pet food bowls with leftover food, officials said.

Don't feed bears no matter where they are encountered, because bears accustomed to food provided by humans are easily conditioned and pose a greater threat, officials said. The smell of grease on a grill, ripe vegetables in a garden, trash and bird feeders provide effortless meals for bears, and once a bear gets this easy meal, it doesn't forget.

Nuisance bears are serious problems.

"There is a lot taken into consideration before a bear is moved," Pickett County wildlife officer Craig Norris said in a resources agency statement. Officials evaluate several things, including females with cubs, the number of times a bear has caused an issue, the level of aggressiveness, the location and the nuisance concern itself. Problems are most often linked to humans, Norris said. Bears will travel impressive distances to return to an area where they easily found food.

"Euthanization isn't our goal, and it's disconcerting when we reach this level," TWRA biologist Ben Layton said. "Our goal is helping people understand that human behavior most often causes nuisance bear issues.

"People think they're protecting something or helping it when they purposefully put out table scraps or leave feeders in their yards. However, they're encouraging a dangerous situation, and in the end it causes harm to wildlife," Layton said.

Barnes said the rule is simple.

"A fed bear is a dead bear," she said of an adage repeated by state officials every season. "Humans should never feed bears."

Contact staff writer Ben Benton at bbenton@timesfreepress.com or 423-757-6569.

Here are some tips for avoiding problems with bears when enjoying the outdoors or for homeowners in rural areas:

Look large and make a lot of noise, back slowly away should you encounter a bear.

Never run from a bear.

Do not purposefully feed bears.

Store garbage in bear-proof containers or in a manner that is inaccessible to bears.

Do not feed birds between April and January when bears are most active.

Remove uneaten pet food from outside areas or feed pets indoors.

Do not add greasy foods to your compost piles or compost in bear-proof containers.

Keep cooking grills clean and stored indoors when not in use.

Report problem bears or any odd behavior to your regional TWRA office.

Visit Bebearaware.org, a national site dedicated to reducing human-bear conflicts.

Source: Tennessee Wildlife Resources Agency

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Tennessee wildlife officials warn residents to be aware of bears on the move - Chattanooga Times Free Press

Fish and Game Traps 3 of Hanover’s Nuisance Bears – Valley News

Hanover Three juvenile bears that were initially targeted to be destroyed after two of them forced their way into a residence and later won a reprieve from Gov. Chris Sununu have been trapped and relocated.

One of the bears was captured on Saturday and two more were trapped on Sunday. All of them were captured using culvert-style bear traps set near dumpsters at Wheelock Terrace and Buck Road, according to Andrew Timmins, the state of New Hampshire Fish and Games Bear Project leader.

All released together today, Timmins said in an email on Memorial Day.

They were set free at an undisclosed location in the North Country, Timmins said, adding each one was tagged to aid in future tracking.

The bears mother hasnt been accompanying the juveniles in recent days, Timmins said, and as of Sunday evening she had not been captured. Fish and Game will resume efforts to trap her this week, he said.

While she may be spending more time out of town during breeding season, she ultimately will return to her core area and likely have her next litter of cubs in January, Timmins said.

Its been suggested the sow might leave the area if attractants, such as food and birdseed, are cleaned up, Timmins said.

But hes doubtful residents in Hanover and Lebanon will comply sufficiently before more cubs are born.

As much publicity as has been on this issue over the past week, I have seen very little improvement on the reduction of food attractants in the area, particularly on the Route 120 side, he said.

This spring, the bear family, fresh from hibernation, became notorious for wandering through a neighborhood between downtown Hanover and Mink Brook, drawn by unsecured household trash and bird feeders left out after the winter.

When two of the bears entered a Thompson Terrace home two weeks ago, Fish and Game officials announced their intent to destroy the bears, saying the animals were too accustomed to humans and were unlikely to be successfully relocated.

But public outcry over plans to euthanize the animals was swift.

More than 10,000 people, many from outside the state, signed an online petition within days to save the bears.

Meanwhile, Ben Kilham, a bear biologist in Lyme who rescues wild bears, questioned whether killing the bears was necessary. Kilham said last week that with black bear breeding season approaching, the sow would soon chase her cubs away so she could mate.

Kilham emphasized that human behavior needed to change in order to change bear behavior.

Gov. Chris Sununu ultimately stepped into the fray late last week and ordered wildlife officials to relocate the bears.

I am glad that we have been able to find a safe and humane option for these bears and I encourage residents to work with their local town officials to enact ordinances that could help avoid situations like this in the future, Sununu said in a prepared statement.

Sununus decision was praised by many, particularly Nicole Cantlin, the Enfield resident who started the online petition to save the animals.

Cantlin was present when two of the cubs were tranquilized on Sunday and posted photos of two sedated bears to her Facebook page on Monday.

I did get to see them awake before these shots and they were more like dogs than a wild animal. Its sad people have made them this way, she wrote. Hoping they can make a new life up north.

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Fish and Game Traps 3 of Hanover's Nuisance Bears - Valley News

Automation Anywhere Launches IQ Bot, Software Bots Capable of … – GlobeNewswire (press release)

May 25, 2017 09:05 ET | Source: Automation Anywhere

NEW YORK, May 25, 2017 (GLOBE NEWSWIRE) -- Automation Anywhere, the global leader in enterprise Robotic Process Automation (RPA), today announced the availability of IQ Bot, software bots capable of studying, learning and mimicking human behavior for intelligent process automation. By combining cognitive abilities with practical, rule-based RPA capabilities, organizations can quickly scale and up level their Digital Workforces to fully automate processes end-to-end and run them independently with minimal human intervention. The product was launched at Automation Anywheres Imagine, the companys premier customer experience event taking place in New York City.

IQ Bot is skilled at applying human logic to document patterns and extracting values in the same way that a human would, but with instantaneous speed, the accuracy of a machine and with a near-zero error rate. Fully integrated with the Automation Anywhere Enterprise platform, IQ Bot delivers organizations enormous gains in productivity because it is capable of processing and automating business tasks involving complex documents with unstructured data. With Automation Anywheres comprehensive Digital Workforce platform, comprised of RPA, cognitive and analytic capabilities, organizations can automate up to 80 percent of business processes, compared to the 30 percent automation capability by using RPA alone.

IQ Bot is the next evolution of cognitive capabilities that significantly extends the proficiency of RPA beyond anything weve yet experienced. It enables companies to leverage what humans do best and what machines do best, delivering the first intelligent automation platform, said Mihir Shukla, CEO and Co-founder, Automation Anywhere. We strongly believe the full potential of enterprise automation is only realized when RPA and cognitive computing work together. With the release of IQ Bot, we are delivering critical functionality, which can be truly transformational.

IQ Bot has a built-in, intuitive dashboard that makes it easy to setup and manage. IQ Bot relies on supervised learning, meaning that every human interaction makes IQ Bot smarter. In addition to English, IQ Bot can extract data in Spanish, French, Italian and German. To learn more, visit here.

Interact with Automation Anywhere

About Automation Anywhere Automation Anywhere delivers the most comprehensive enterprise-grade RPA platform with built-in cognitive solutions and analytics. Over 500 of the worlds largest brands use the platform to manage and scale their business processes faster, with near-zero error rates, while dramatically reducing operational costs. Based on the belief that people who have more time to create, think and discover build great companies, Automation Anywhere has provided the worlds best RPA and cognitive technology to leading financial services, BPO, healthcare, technology and insurance companies across more than 90 countries for over a decade. For additional information visit http://www.automationanywhere.com.

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A Stanford scientist on the biology of human evil – Vox

What drives human behavior? Why do we do what we do? Is free will an illusion? Has civilization made us better? Can we escape our tribal past?

These questions (and many, many others) are the subject of a new book called Behave: The Biology of Humans at Our Best and Worst. The author is Robert Sapolsky, a biology professor at Stanford and a research associate with the Institute of Primate Research at the National Museums of Kenya.

In a brisk 800 pages, Sapolsky covers nearly every facet of the human condition, engaging moral philosophy, evolutionary biology, social science, and genetics along the way.

The key question of the book why are we the way we are? is explored from a multitude of angles, and the narrative structure helps guide the reader. For instance, Sapolsky begins by examining a persons behavior in the moment (why we recoil or rejoice or respond aggressively to immediate stimuli) and then zooms backward in time, following the chain of antecedent causes back to our evolutionary roots.

For every action, Sapolsky shows, there are several layers of causal significance: Theres a neurobiological cause and a hormonal cause and a chemical cause and a genetic cause, and, of course, there are always environmental and historical factors. He synthesizes the research across these disciplines into a coherent, readable whole.

In this interview, I talk with Sapolsky about the paradoxes of human nature, why were capable of both good and evil, whether free will exists, and why symbols have become so central to human life.

This conversation has been edited for length and clarity.

You start the book with a paradox of sorts: Humans are both exceptionally violent and exceptionally kind. Were capable on the one hand of mass genocide, and on the other hand of heroic self-sacrifice. How do we make sense of this dichotomy?

In an evolutionary sense, we're this incredibly confused species, in between all sorts of extremes of behavior and patterns of selection compared to other primates who are far more consistently X or Y, and we're so often floating in between. In a more proximal sense, I think what that tells you over and over again is just how important context is.

Can you clarify what you mean by context here?

Sure. What counts as our worst and best behaviors are so much in the eye of the beholder. So often it really is the one man's freedom fighter versus the other's terrorist. But even separate of that, just the fact that in some settings our biology is such that we are extraordinarily prosocial creatures, and in other settings extraordinarily antisocial creatures, shows how important it is to really understand the biology of our response to context and environment.

You argue that biological factors don't so much cause behavior as modulate it can you explain what you mean?

Ultimately, there is no debate. Insofar as using "genes" as a surrogate for "nature," it only makes sense to ask what a gene does in a particular environment, and to ask what the behavioral effects of an environment are given someone's genetic makeup. They're inseparable in a way that is most meaningful when it comes to humans.

Given how variable human behavior is, do you believe in a fixed human nature? There is a lot of debate about this in the world of philosophy. I wonder how you think about it as a scientist.

Human nature is extraordinarily malleable, and I think that's the most defining thing about our nature.

Okay, but in the book you come awfully close to concluding something very different. Specifically, in your discussion of free will, you reluctantly embrace a deterministic account of human behavior. You argue that free will is, in fact, an illusion, and if thats true, Im not sure how malleable we can be.

If it seemed tentative, it was just because I was trying to be polite to the reader or to a certain subset of readers. If there is free will, its free will about all sorts of uninteresting stuff, and it's getting cramped into tighter and increasingly boring places. It seems impossible to view the full range of influences on our behavior and conclude that there is anything like free will.

Thats a bold claim...

Youre right. On the one hand, it seems obvious to me and to most scientists thinking about behavior that there is no free will. And yet its staggeringly difficult to try to begin to even imagine what a world is supposed to look like in which everybody recognizes this and accepts this.

The most obvious place to start is to approach this differently in terms of how we judge behavior. Even an extremely trivial decision like the shirt you choose to wear today, if dissected close enough, doesnt really involve agency in the way we assume. There are millions of antecedent causes that led you to choose that shirt, and you had no control over them. So if I was to compliment you and say, Hey, nice shirt, that doesnt really make any sense in that you arent really responsible for wearing it, at least not in the way that question implies.

Now, this is a very trivial thing and doesnt appear to matter much, but this logic is also true for serious and consequential behaviors, and thats where things get complicated.

If we're just marionettes on a string and we don't have the kind of agency that we think we have, then what sense does it make to reward or punish behavior? Doesnt that imply some degree of freedom of action?

Organisms on the average tend to increase the frequency of behaviors for which theyve been rewarded and to do the opposite for punishment or absence of reward. That's fine and instrumentally is going to be helpful in all sorts of circumstances. The notion of there being something virtuous about punishing a bad behavior, that's the idea thats got to go out the window.

I always come back to the example of epilepsy. Five hundred years ago, an epileptic seizure was a sign that you were hanging out with Satan, and the appropriate treatment for that was obvious: burning someone at the stake. This went on for hundreds of years. Now, of course, we know that such a person has got screwy potassium channels in their neurons. It's not them; it's a disease. It's not a moral failing; it's a biological phenomenon.

Now we dont punish epileptics for their epilepsy, but if they suffer bouts frequently, we might not let them drive a car because its not safe. Its not that they dont deserve to drive a car; its that its not safe. Its a biological thing that has to be constrained because it represents a danger.

Its taken us 500 years or so to get to this revelation, so I dont know how long it will take us to reach this mindset for all other sorts of behaviors, but we absolutely must get there.

So what is true for the epileptic is true for all of us all of the time? We are our brains and we had no role in the shaping of our biology or our neurology or our chemistry, and yet these are the forces that determine our behavior.

Thats true, but its still difficult to fully grasp this. Look, I believe there is no free will whatsoever, but I can't function that way. I get pissed off at our dog if he pees on the floor in the kitchen, even though I can easily come up with a mechanistic explanation for that.

Our entire notion of moral and legal responsibility is thrown into doubt the minute we fully embrace this truth, so Im not sure we can really afford to own up to the implications of free will being an illusion.

I think thats mostly right. As individuals and a society, Im not sure were ready to face this fact. But we could perhaps do it bits and pieces at a time.

You write that our species has problems with violence. Can you explain this complicated relationship?

The easiest answer is that we're really violent. The much more important one, the much more challenging one, is that we don't hate violence as such we hate the wrong kind of violence, and when it's the right kind of violence, we absolutely do cartwheels to reinforce it and reward it and hand out medals and mate with such people because of it. And thats part of the reason why the worst kinds of violence are so viscerally awful to experience, to bear witness to. But the right kinds of violence are just as visceral, only in the opposite direction.

The truth is that this is the hardest realm of human behavior to understand, but its also the most important one to try to.

What is the wrong kind of violence? What is the right kind of violence?

Of course that tends to be in the eye of the beholder. Far too often, the right kind is one that fosters the fortunes of people just like us in group favoritism, and the worst kinds are the ones that do the opposite.

Violence is a fact of nature all species engage in it one way or other. Are humans the only species that ritualizes it, that makes a sport of it?

That does seem pretty much the case. Certainly you see the hints of it in chimps, for example, where you see order patrols by male chimps in one group, where if they encounter a male from another group, they will kill him. They have now been shown in a number of circumstances to have systematically killed all the males in the neighboring group, which certainly fits a rough definition of genocide, which is to say killing an individual not because of what they did but simply because of what group they belong to.

What's striking with the chimps is that you can tell beforehand that this is where they are heading. They do something vaguely ritualistic, which is they do a whole bunch of emotional contagion stuff. One male gets very agitated, very aroused, manages to get others like that, and then off they go to look for somebody to attack. So in that regard, there is a ritualistic feel to it, but that's easily framed along the conventional lines of nonhuman animal violence. By that, I mean when male chimps do this, when they eradicate all of the other males in a neighboring territory, they expand their own; it increases their reproductive success.

I believe it is really only humans that do violence for purely ritualistic purposes.

Is our tribal past the most important thing to understand about human behavior?

I think it's an incredibly important one, and what's most important about it is to understand the implications of the fact that all of us have multiple tribal affiliations that we carry in our heads and to understand the circumstances that bring one of those affiliations to the forefront over another. The mere fact that you can switch people's categorization of others from race to religion to what sports team they follow speaks to how incredibly complicated and central tribal affiliation is to humans and to human life.

You spend a lot of time talking about the role of symbols and ideas in human life. We kill and we die for our symbols, and we often confuse the symbols themselves for the things they symbolize. Do you think symbols and ideas amplify our tribal nature, or do they help us transcend it?

Well, its important to understand that not only are we willing to kill people because they look, dress, eat things, smell, speak, sing, pray differently from us, but also because they have incredibly different ideas as to very abstract notions. I think the thing that fuels that capacity is how primitively our brains do symbolism.

I think the fact that our brains so readily intermix the abstractions and symbols with their visceral, metaphorical analogues gives those abstractions and symbols enormous power. That fact that were willing to kill and die for abstract symbols is itself crazy, but nonetheless true.

Has civilization made us better?

Absolutely. The big question is which of the following two scenarios are more correct: a) Civilization has made us the most peaceful, cooperative, emphatic we've ever been as a species, versus b) civilization is finally inching us back to the level of all those good things that characterized most of hominin hunter-gatherer history, preceding the invention of agriculture. Amid mostly being an academic outsider to the huge debates over this one, I find the latter view much more convincing.

You say you incline to pessimism but that this book gave you reasons to be optimistic. Why?

Because there's very little about our behaviors that are inevitable, including our worst behaviors. And were learning more and more about the biological underpinnings of our behavior, and that can help us produce better outcomes. As long as you have a ridiculously long view of things, things are getting better.

Its much nicer to be alive today than it was 100 or 200 years ago, and thats because weve progressed. But nothing is certain, and we have to continue moving forward if we want to preserve what progress weve made.

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A Stanford scientist on the biology of human evil - Vox