TOM PURCELL: The longer we’re isolated, the less productive we get – Henry Herald

Covid-19 is getting old particularly for employees whove been working from home for months.

Thats the finding of a recent article by Wall Street Journal reporter Chip Cutter, Companies Start to Think Remote Work Isnt So Great After All.

Early on, when millions stopped commuting and started working from home, many companies saw good results. Work was getting done. Most employees enjoyed it. Companies saw an opportunity to reduce future office overhead costs by making remote work part of their long-term strategy.

But that was before cracks began to emerge in the work-from-home model.

According to The Journal, initiatives now take longer. Hiring and integrating staff is harder. Employees arent bonding or growing with each other. Efforts to collaborate online are going flat.

The reporter cited one CEOs conclusion: Its important to have people in a room and see body language and read signals that dont come through a screen.

Hes exactly correct. Humans are social animals. Were at our best when we collaborate face to face. Communication theoristNick Morgan explains why in Forbes: (W)e share mirror neurons that allow us to match each others emotions unconsciously and immediately. We leak emotions to each other. We anticipate and mirror each others movements when were in sympathy or agreement with one another when were on the same side. And we can mirror each others brain activity when were engaged in storytelling and listening both halves of the communication conundrum.

As a freelance writer, working from home for years, I find myself climbing the walls many days. Too much home-office isolation makes getting things done harder.

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Though online meetings are helpful, I long for face-to-face interaction. The best ideas come from in-person brainstorming as one person jots ideas on a whiteboard and others shout out concepts. You just cant do that well in online meetings.

Furthermore, Ive worked for clients I never met in person. Such relationships are never as rich as those in which Im able to meet and work with clients in their offices over time.

In any event, as companies rediscover human natures limitations that employees isolated at home arent as productive or as engaged with colleagues they shed light on a growing problem in our society: Increasingly isolated inside our homes, particularly due to the virus, more people are interacting solely through social media and other online platforms.

And these detached means by which we communicate enable our growing incivility.

This era of smartphones and social media of nasty tweets and Facebook insults ismaking rudeness, reports Psychology Today, our new normal.

The magazine cites research, published in the journal Computers in Human Behavior, that finds technology-enabled anonymity and a lack of eye contact are chief contributors to our growing incivility.

This prolonged virus is getting old, for sure, and our patience is running thin. But I hope we will learn from the lessons its teaching us.

I long for a time when pubs are fully operational and we can discuss politics civilly and with open minds over pints of Guinness, with renewed hope that well figure out how to maintain our humanity and civility in our increasingly nutty world when this pandemic is finally behind us.

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Tom Purcell is a Pittsburgh Tribune-Review humor columnist. Send comments to Tom at Tom@TomPurcell.com.

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TOM PURCELL: The longer we're isolated, the less productive we get - Henry Herald

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